What is an Eyelash Enhancer Serum?

Our Eyelash Enhancer Serum is formulated with advanced polypeptides to increase the volume, thickness, length, and curl of your lashes. Our serum uses the latest formula made with only natural and safe ingredients. It has proven to be a healthy and effective treatment to grow your lashes.

How do I apply an Eyelash Enhancer Serum?

Please ensure the eyelid is clean.  Apply to the lash line of the upper lashes once a day. We recommend you apply before bed at night. After your desired results are achieved it is possible to maintain results applying 3-4 times a week.

What happens if I stop using the Eyelash Enhancer Serum?

Your eyelashes will go back to its original look after a few weeks or months. If you would like to keep the result you have accomplished, you can reduce the usage to 2-3 times per week. 

Is it ok to use makeup while using Eyelash Enhancer Serum?

Yes, it is perfectly fine to use makeup while using eyelash growth serum. Mascara and similar products should be completely removed before you apply eyelash growth serum.

Can I use the Eyelash Serum if I have Eyelash Extensions?

The answer is YES. We recommend that you use an eyelash serum and many lash techs will agree with this as it can rejuvenate and make your lashes stronger whilst getting eyelash extensions, making it easier for your lashes to hold the extensions. It can also have the benefit of extending the lash cycle which can result in less frequent refills. The product is applied to the skin and not the lashes so it will not interfere with the bond of the glue.

How long before I will see results?

Normally, results will be seen in 4-6 weeks with ultimate results at 12 weeks.

How long does a 3ml Tube of Eyelash Serum last?

It can last 6 months if used once a day.

Is it safe?

Yes, it is completely safe. We stand by our lash serum. It has been clinically tested making it also suitable for sensitive eyes and contact lens wearers. It has 100% all natural ingredients which you can read about under our benefits tab.

Is Lash Therapy Australia Cruelty Free?

Yes, we are cruelty free.

Can I use the Eyelash Serum if I wear Contact Lenses?

Yes, you definitely can. Our product is made with all natural and safe ingredients. We can confirm we have tested our eyelash serum on contact lens wearer. If you’re concerned please remove your contact lens prior to applying the serum before bed or consult your optometrist.

Can I use this Eyelash Serum if i'm Pregnant or Breastfeeding?

Lash Therapy Australia is an all natural and safe product, however, prior to use we suggest to show your midwife or GP the list of ingredients for confirmation. This decision needs to be yours & your doctors.


What is an Eyebrow Enhancer Serum?

Our Eyebrow Enhancer Serum is formulated with advanced polypeptides to increase the volume and thickness of your brows. Our serum uses the latest formula made with only natural and safe ingredients. It has proven to be a healthy and effective treatment to grow your brows.

How do I apply an Eyelash Enhancer Serum?

Please ensure the eyebrow is clean. Apply in the morning and evening directly to the eyebrows using the applicator brush provided. Blot out any excess solution.

How long before I will see results?

Normally, results will be seen in 6 weeks with ultimate results at 12 weeks.


What is a Growth Serum Mascara?

Our Growth Serum Mascara promotes thickness, darkness, curling and growth of your Natural Lashes. Each bottle is infused with our Advanced Formula Eyelash Serum and goes a step further as it is also designed to have fibres which will coat the lashes to volumize and lengthen them dramatically. 

Will it grow my Lashes?

Yes. Our mascara is loved for its ability to add length and volume with its fibre-infused formula and Growth Serum assisting your lashes health at the same time. With our Growth Serum Mascara, you don’t need to use falsies as it allows your lashes to reach their ultimate natural eyelash length. You apply and take it off like any other mascara.

Is it water resistant? 

Yes, our Growth Serum Mascara is water resistant. 

How do I remove the Growth Serum Mascara?

We suggest you use hot water and an oil based cleanser to remove the growth serum mascara as it is water resistant. 


What does The Eyelash Curler do?

Our eyelash curler helps you achieve super curled and feathery lashes in seconds without tugging, crimping or damaging them.

How does the Eyelash Curler work?

The individual lash hairs thread through the comb so that when you press down, the lash hairs are gently encouraged to move upwards. The comb prevents your lashes from collecting together and crimping. It's all in the comb! 

What is the difference with a normal eyelash curler to ours?

REVOLUTIONARY COMB ATTACHMENT — helps to separate lashes creating a perfect curl. For naturally short lashes, will get a soft lifted curl, and longer natural lashes that fully reach through the comb can result in a lash lift effect! Other curlers may cause the lashes to overlap and twist in different directions, the comb separates them and is designed to only touch your lashes, (never your eyes) adding extra support to your lashes as they curl, creating a proper shape as opposed to a harshly crimped shape

CURVED HEAD — Adapts to most eye shapes, including hooded eyelids

ERGONOMIC DESIGNED HANDLES — Make it easier on your hands and fingers to hold and cause no strain! It also helps regulate the correct amount of pressure applied to your lashes.

PERMANENT LASH PADS — Lash pads do not need to be swapped like generic curlers! This is a once off purchase!

SPRAY PAINT TECHNOLOGY — The pretty pink body is a result of a new innovative painting method! We know you love things looking pretty and we have you covered!

NON-CRIMPING, NON-CLUMPING & no mascara needed to achieve a lash lift effect in seconds!

Does the curl last all day?

This is dependent on your lash type and environmental conditions! In saying so, most people who use our eyelash curler always say how their lashes stay curled all day.


When will I receive my order?

Please refer to the Australia Post website for up to date information on delivery times.

What is the status of my order?

Upon placing your order you will receive a confirmation email containing your order number (please note, your email may have been directed to your junk/spam folders). Once we lodge your parcel you will receive another email with the relevant tracking information, so that you can keep track of your order.

What happens if I put the wrong address?

Please send an email tohi@lashtherapyaustralia.com.au within 24 hours of placing your order. Please also include your order number, and name used at checkout.

Do you ship worldwide?

Yes we ship worldwide. 

How much is Shipping?


Standard Shipping (5-7 Business Days) is FREE on all orders over $100 Australian wide.

*Please note Australia Post and processing times may be delayed during the Christmas period and any sale periods. Please allow extra time to receive your order during these times.  



Standard Shipping is FREE on all orders over $100 New Zealand wide.

DHL shipping - $20 flat rate (2-5 business days).



All orders are sent via courier and are fully trackable.

Standard Shipping (10-30 Business Days) for all International orders is a flat rate of $15 AUD.

DHL International shipping to the US and the UK - Flat rate of $30 AUD. (2-5 business days)


How long does shipping take?

All orders are processed within 2-3 Business Days. Shipping time frames may vary depending on your location.


Standard shipping within Australia takes between 5-7 business days.

Express shipping within Australia takes between 1-4 business days.


All orders are sent via courier and are fully trackable. 

International shipping takes between 10-30 Business Days.

DHL International shipping to the US and the UK - Flat rate of $30 AUD. (2-5 business days)

Can I change my shipping address?

Make sure you enter ‘Urgent: Change wrong address’ in the subject line and we will do our best to change your address. However, please keep in mind your order may already have been dispatched, so be as careful as possible to provide the correct information when placing your order.


How do I purchase Wholesale/in Bulk?

To place a wholesale order, please email stockist@lashtherapyaustralia.com.au - please type 'WHOLESALE' in the subject line and a member of our wholesale team will get back to you within 24 hours.


How does Growth Guarantee work?

Head over to our growth guarantee policy for more information. 



Can I return my order?

Please read the link below on all steps that need to be followed to return or get a refund on your order.




Haven’t answered the question you’re looking for?

Please email hi@lashtherapyaustralia.com.au and we will get back to you.