Lash Therapy Australia's Clinically Proven Eyelash Serum uses the latest formula to help enhance the appearance of volume, thickness, length, and curl of your lashes.

Use the applicator brush to apply the serum once daily at night or in the morning to the base of your upper lash line. Ensure any makeup is removed and your lashes are dry before applying. Blot out any excess solution and avoid getting the product into your eyes.

We recommend consistent use of the serum to maintain results. If you stop applying the product, your lashes will likely return to their natural appearance.

Yes, it is perfectly fine to use makeup while using the Eyelash Serum. Mascara and similar products should be completely removed before you apply Eyelash Serum.

The answer is YES! We recommend using lash serum with your lash extensions and many lash technicians agree. The serum can protect and strengthen your lashes, making it easier for your lashes to hold the extensions. It also may help to extend your lash cycle, resulting in less frequent refills. The serum is applied to the lash base on the skin of your eyelid and it is water-based, so it should not interfere with the bond of the glue.

Results vary for everyone, due to differences in lash cycles. While some individuals may see results within a week, others might require 8 - 12 weeks. On average, results begin within 3 - 6 weeks.

It can last 6 months if used once a day, following the application directions.

We recommend applying the lash serum once daily, either in the evening or the morning. While applying the serum both day and night is not harmful, it will not accelerate results, and likely result in a shorter lifespan for your serum.

Yes, our clinically tested Eyelash Serum is safe for skin. It is hormone free and does not contain harmful ingredients such as prostaglandin analogues. We recommend reviewing our ingredient list for potential allergies if you have any concerns.

Our products can be used by people of all ages, however we recommend seeking guidance from your legal guardian if you're under the age of 18

Yes, we are cruelty free.

We recommend removing your contact lens prior to applying the serum before bed or please consult your optometrist.

Prior to use we suggest to show your midwife or GP the list of ingredients for confirmation. This decision needs to be yours & your doctors.

Lash Therapy Australia's Clinically Proven Eyebrow Serum uses the latest formula which can enhance the appearance of volume, thickness and fullness of your brows.

Please ensure the eyebrow is clean. Apply in the morning and evening directly to the eyebrows using the applicator brush provided. Blot out any excess solution.

Results vary for everyone, due to differences in hair cycles. While some individuals may see results within a week, others might require 8 - 12 weeks. Results may begin within 1 - 6 weeks.

This mascara is formulated with our Advanced Formula Eyelash Serum which can help enhance the appearance of volume, thickness, length, and curl of your lashes.

Experience the convenience of a smudge-proof tubing mascara that can be effortlessly removed by applying warm water and gently rubbing. The tubular formula easily peels off for a mess-free, quick removal, leaving no residue behind.

Yes, our Mascara is water resistant! However, it is not waterproof.

As the mascara is a tubular formula, when removing, the mascara will peel off by adding warm water and a gentle rub, for your convenience and ease. It will not smudge or rub off if exposed to small amounts or droplets of water. 

Effortlessly remove the mascara by applying warm water and gently rubbing. The tubular formula easily peels off in small clumps for a mess-free, quick removal, leaving no residue behind.

Our eyelash curler helps you achieve super curled and feathery lashes in seconds without tugging, crimping or damaging them.

The individual lash hairs thread through the comb so that when you press down, the lash hairs are gently encouraged to move upwards. The comb prevents your lashes from collecting together and crimping. It's all in the comb!

REVOLUTIONARY COMB ATTACHMENT — helps to separate lashes creating a perfect curl. For naturally short lashes, will get a soft lifted curl, and longer natural lashes that fully reach through the comb can result in a lash lift effect! Other curlers may cause the lashes to overlap and twist in different directions, the comb separates them and is designed to only touch your lashes, (never your eyes) adding extra support to your lashes as they curl, creating a proper shape as opposed to a harshly crimped shape

CURVED HEAD — Adapts to most eye shapes, including hooded eyelids

ERGONOMIC DESIGNED HANDLES — Make it easier on your hands and fingers to hold and cause no strain! It also helps regulate the correct amount of pressure applied to your lashes.

PERMANENT LASH PADS — Lash pads do not need to be swapped like generic curlers! This is a once off purchase!

SPRAY PAINT TECHNOLOGY — The pretty pink body is a result of a new innovative painting method! We know you love things looking pretty and we have you covered!

NON-CRIMPING, NON-CLUMPING & no mascara needed to achieve a lash lift effect in seconds!

This is dependent on your lash type and environmental conditions! In saying so, most people who use our eyelash curler experience curled lashes all day.

Please refer to our Shipping and Delivery Page for up to date information regarding delivery time frames.

Upon placing your order you will receive a confirmation email containing your order number (please note, your email may have been directed to your junk/spam folders). Once we lodge your parcel you will receive another email with the relevant tracking information, so that you can keep track of your order.

Please send an email to hi@lashtherapyaustralia.com.au with the correct address you wish your order to be delivered to. Please also include your order number, and name used at checkout. Please note, if you email us straight away, it is not guaranteed that we will be able to change your address as it can take our customer care team 1 - 3 business days to attend to your email. Once your order has been dispatched, it’s no longer possible to make changes to the shipping address and we cannot cancel or refund your order. We encourage you to always double-check your address before placing your order.

Yes we ship worldwide.

AUSTRALIA

Standard shipping is FREE over $100 for all orders Australian Wide. For all orders under $100, a cost of $7.95 applies.

Express shipping is $11.95 for all orders in Australia.

NEW ZEALAND

Standard shipping is FREE over $100 for all orders in New Zealand. For all orders under $100, a cost of $7.95 applies.

DHL Express shipping - $20 flat rate.

INTERNATIONAL

Standard shipping is a $15 flat rate for all International orders.

DHL Express International shipping to the US and the UK - Flat rate of $30 AUD.

Please note estimated timeframes do not include dispatch times. Please allow 1 – 4 business days for your order to be processed before shipment.

AUSTRALIA DELIVERY

Standard Shipping: 5 - 7 Business Days

Express Postage: 1 – 4 Business Days

NEW ZEALAND DELIVERY

Standard Shipping: 8 - 12 Business Days

DHL Express shipping: 2 - 5 Business Days

INTERNATIONAL DELIVERY 

Standard Shipping: 10 - 30 Business Days

DHL Express International Shipping to the US and the UK: 2 - 5 Business Days

Make sure you enter ‘Urgent: Change wrong address’ in the subject line and we will do our best to change your address. However, please keep in mind your order may already have been dispatched, so be as careful as possible to provide the correct information when placing your order.

To place a wholesale order, please visit this page or email stockist@lashtherapyaustralia.com.au - please type 'WHOLESALE' in the subject line and a member of our wholesale team will get back to you within 24 hours.

Please read the link below on all steps that need to be followed to return or get a refund on your order.

https://lashtherapyaustralia.com.au/pages/returns

To cancel your order please email hi@lashtherapyaustralia.com.au. If you place an order and email us straight away, it is not guaranteed that your order will be cancelled as it can take 1 - 3 business days for our customer service team to attend to your email. If your order has already processed, we are unable to cancel the order or make any changes. Please be sure to double-check your order is correct before checking out.

Please email hi@lashtherapyaustralia.com.au and we will get back to you.